If you have previously had to manually create a Trigger after the Default Trigger installed by the Marketplace App got disabled, this is how to remove it, and replace it with the Default Trigger.
1. Reset The Default Trigger
After target is modified, the trigger that notifies the target is no longer valid. Hence, the target of the trigger should be changed to the correct target for the application to function as expected.
1. Go to Admin > Business Rules > Triggers and select the trigger set up by the PCI – Redaction Application.
2. Select the trigger
3. Scroll down to the ‘Action’ Section. Where you will see a prompt with a target id next to ‘Notify Target’ which is pointing to the previous manually created Trigger
4. Select the correct target from the drop down.
5. Add the json below to the JSON body section
{
"ticketid" : "{{ticket.id}}",
"ticket.link": "{{ticket.link}}"
}
6. Click on Save to save the changes.
If you'd like PCI Redaction team to confirm the changes have been made correctly, please email us at info@meetmyna.com If you encounter an issue with any of the above steps, please email us to let us know.
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